Territory Account Manager - Northern Germany, location near Hanover

The Territory Account Manager (TAM) plays a critical role in supporting sales and market development efforts within a designated territory. The TAM is responsible for increasing Zephyr Valve utilization in established accounts, growing the patient pipeline through education and marketing efforts, BLVR meetings, StratX Report attribution and promoting collaboration between treating centers and referring physicians.

The TAM will work closely with the Regional Business Director (RBD), Territory Manager (TM), and other key stakeholders to drive awareness among healthcare providers and support case coverage as needed.

Responsibilities and Capabilities

Market Development & Physician Engagement

• Increase appropriate utilization of the Zephyr Valve in assigned accounts.
• Support the education of healthcare providers (HCPs) by conducting roundtables and educational meetings.
• Work closely with referring physicians, nurse coordinators, and interventional pulmonologists to review StratX Report results in BLVR (Bronchoscopic Lung Volume Reduction) meetings to help them determine patient eligibility.
• Maintain regular communication with theSales Director to track progress of educational efforts and close the loop with referring physicians.
• Clarify patient selection criteria as needed and share success stories to increase awareness of Zephyr Valve benefits.

Sales Execution & Case Support

• Own and drive utilization gains in assigned accounts through direct customer engagement and strategic sales efforts.
• Ensure all StratX Reports are attributed
• Assist with case coverage as needed and support the sales team by reinforcing product adoption within existing accounts.
• Maintain a high level of daily activity, completing a minimum of four (4) meaningful face-to-face HCP calls per day.
• Provide extended case coverage support within the region and follow up with referring physicians on questions about Zephyr Valves.
• Promote ancillary product sales to drive stickiness within established accounts.

Process Optimization & Reporting

• Teach existing accounts about Zephyr Valve program best practices to enhance StratX-to-case conversion rates and reduce median StratX-to-case time.
• Encourage treating centers to provide post-procedural communications to referring physicians on patient outcomes.
• Submit weekly and monthly reports as defined by the Regional Business Director (RBD) to track activity and performance.
• Document all relevant activities—including cases covered, sales calls, BLVR meetings, and StratX Report attribution—in Salesforce CRM.
• Gain meetings with key hospitals and close activities such as appointments, webinars, and seminars.
• Support regional initiatives such as RT events, PES (Pulmonary Education Sessions), and other COPD educational events.

Key Success Attributes

• Resilient, adaptable, and thrives in a fast-paced environment.
• Strong organizational and time management skills.
• Ability to collaborate effectively with cross-functional teams.
• Results-driven with a commitment to achieving sales and patient access goals.